Privacy Policy
We take data privacy seriously. Please read this Privacy Policy in its entirety as it contains important information relating to how we collect, process, and disclose your Personal Information when you choose to visit, interact with, or make a purchase from our Site.
Who We Are
tenetlearn.com (the “Site”) are owned and operated by TENET (“we”, “us”, “our”, and “TENET”). Find out more about TENET and the products or services we provide at tenetlearn.com.
Information We Collect
When you visit our Site or make a purchase from our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”.
The Personal Information we collect depends on the context of your interactions with us. See the list below for more information about the broad categories of Personal Information we collect and why.
Information you provide to us
You may provide certain Personal Information to us when you sign up for an account, make a purchase, consult with our customer service team, send us an email, interact through social media, or communicate with us in any other way.
This information may include:
Contact and order information: When you make a purchase through our Site, we collect the necessary personal information to process and fulfill the transaction. This may include your name, billing address, shipping address, phone number, and email address;
Payment information: We collect payment information you provide to us in order to process the transaction. This may include your credit card numbers and associated identifiers and billing address.
Marketing information: We may collect certain information such as your contact preferences and other information required to keep you informed about our product launches or general updates from TENET;
Personal preferences: To deliver the appropriate product recommendations to you, we may collect certain personal preferences you provide when you fill up our survey. This may include menstruation cycles, flow level, or past experience with other period products;
Account log-in credentials: When you sign up for an account with us, we collect data you provide such as your email address or username and password in our secure web servers; and
Customer support data: We collect data you provide in connection with support queries we receive from you. This may include contact or authentication data, the content of your chats and other communications with us, and the product or service you are using related to your help inquiry.
Information we collect automatically
When you use the Site, we and our third-party partners may automatically collect or receive certain information about your device and usage of the Site (collectively “Site Usage Data”). In some (but not all) countries, including countries in the European Economic Area (“EEA”), this information is considered Personal Information under applicable data protection laws. We and our third-party partners use cookies and other tracking technologies to collect some of this information.
Site Usage Data may include:
Device information: We collect information about the device and applications you use to access the Site, such as your version of web browser, IP address, time zone and other information about your system and connection;
Log data: Our secure web servers keep log files that record data each time a device accesses those servers and the nature of each access, including originating IP addresses and your activity in the Site;
Usage data: We collect usage data about you whenever you interact with our Site, which may include the dates and times you access the Site and your browsing activities, such as the pages or products you view, search terms, links you click, mouse movements, session duration, non-sensitive text entered and any other actions you take when interacting with our Site; and
Site performance: We also collect information regarding the performance of the Site which allows us to improve the content and operation of the Site, and facilitate research and analysis of the Site.
Information we collect from third-party
From time to time, we may obtain information about you from third-party sources, such as public databases, social media platforms, third-party data providers, and our joint marketing partners. Examples of the information we receive from other sources may include demographic information (such as age and gender), device information (such as IP addresses), location (such as city and state), and online behavioral data (such as information about your use of social media websites, page view information and search results and links). We use this information, alone or in combination with other Personal Information we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and service.
Use of Personal Information
We use the Personal Information we collect or receive through the Site (alone or in combination with other data we source) to provide our services to you, which includes: offering products for sale, provide you with relevant product recommendation, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products or offers, among others.
We may also use the Personal Information to enforce compliance with our Standard Terms of Use and applicable law or any applicable legal requirements.
Third-party Sharing
We never sell your Personal Information to any third party. To help us provide and fulfill our services as described above, we share your Personal Information with limited third party service providers, including payment gateway or fulfillment vendors. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We and our third-party partners may use various technologies to collect and store Site Usage Data when you use our Site (as discussed above) to optimize your experience on our Site and to provide our services. This may include using cookies and similar tracking technologies, such as pixels, tags, or web beacons. You can learn more about cookies at www.allaboutcookies.org.
Minors
The Site is not intended for individuals under the age of 10. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Retention of Data
We retain Personal Information on secure servers where we have ongoing legitimate business or legal need to do so. When you place an order through the Site, we will retain your Personal Information on secure servers for our records unless and until you ask us to erase this information. Please note that we may retain the data for a longer period if we have legal or contractual need to do so.
General Data Protection Regulation (“GDPR”)
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
California Consumer Privacy Act (“CCPA”)
If you are a resident of California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased, subject to certain exceptions. If you would like to exercise these rights or to designate an authorized agent to submit these requests on your behalf, please contact us through the contact information below.
Changes to our Privacy Policy
We may update this Privacy Policy at any time and from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy.
All updates and amendments are effective immediately upon notice, which we may give by any means, including, but not limited to, by posting a revised version of this Privacy Policy or other notices on the Site.
We encourage you to review this Privacy Policy often to ensure you are aware of the most recent version that will apply each time you access this Site or use our services. Our electronically or otherwise properly stored copies of this Privacy Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy that was in effect on each respective date you visited the Site.
Contact Information
For more information about our privacy practices or if you have any questions about this Privacy Policy, please contact us.
Last updated: 01 January 2026
